Frequently Asked Questions

Hospitality owners, investors, asset managers, management companies and general managers use PepperMill’s Operational AI platform to increase profitability and improve operations.

PepperMill is specifically built for the hospitality industry, taking into account management structures, operational complexity and industry specific information, trends and metrics.

PepperMill is $499 per month. Contact sales for discount rates based on your organization size and number of users.

PepperMill’s Operational AI is integrated with 200+ leading, well-established AI Models such as those from OpenAI, Anthropic, Google and others.

Yes. Private LLMs are supported.

Agreements with major AI providers ensures the security of your data and adherence to strict privacy regulations. Your data will not be retained or used for model training.

PepperMill uses your data to generate results in the AI apps you build and publish. We only share your data with third parties to provide these services to you. PepperMill conducts due diligence to ensure third parties are compliant and do not compromise the integrity, security and privacy of your data .

You own your data at all times, and it will not be used to train any LLM.

All customer data is stored in your own cloud-based, single-tenant VPC hosted by our cloud service provider. All customer data is encrypted at rest with FIPS 140-2 validated crypto module utilizing AES 256 bit encryption.

Your AI generated results are available as long as you want them.

PepperMill was built to exceed the highest global standards and regulations for data management and privacy. SOC 2 Type II certification reflects a strong commitment to protecting customer information and maintaining robust safeguards across our platform.

The PepperMill platform is entirely cloud based and accessible via a secure web interface. Users simply login through a standard web browser using their credentials. We support integration with SSO providers for seamless and secure access control. There is no need to manage local installations or updates. Our platform is always up to date with the latest features and security patches.

All customer data is stored in your own cloud-based, single-tenant VPC hosted by our cloud service provider. All customer data is encrypted at rest with FIPS 140-2 validated crypto module utilizing AES 256 bit encryption. All data in transit is encrypted using TLS 1.2+. Controls are in place to limit data exfiltration risks.